Privacy policy.
Last modified: August 3, 2022
Introduction
In France, this privacy policy is proposed by Château d'Anvichar SAS, with a capital of € 10,000, registered with the Libourne Trade and Companies Register under number 900 006 135, and whose registered office is located at 6 Périgord, 33350 Saint-Genès-de-Castillon France. Château d'Anvichar SAS is responsible for the processing of personal data implemented in France. In accordance with Regulation No. 2016-679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, this privacy policy is intended to inform you of our practices regarding the collection, use and sharing of information that you provide to us.
In the United States, this website is offered by Castillon, LLC. (Château d'Anvichar SAS and/or Castillon, LLC are referred to as “Company” or “we” or “us”). We respect your privacy and are committed to protecting it through our compliance with this policy. Thank you for your understanding of our global technological responsibilities in making wine in France and bringing it to markets in France, the United States, and beyond.
This policy describes the types of information we may collect from you or that you may provide when you visit the website www.anvichar.com or www.anvichar.fr (collectively the “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
When you browse the Website, you are required to send us information, some of which is likely to identify you. These data includes:
As part of a contact request made by the user on the Website: Details by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline or shipped alcoholic beverages purchased on the Website (“personal information”), as well as the subject and content of the user's message.
In the context of an online purchase: title, surname, first name, email address, delivery address and possibly billing address, telephone number, purchase history and possibly comments.
As part of a membership: title, surname, first name, email address, telephone number, company name, professional function.
Information that is about you but individually does not identify you; and/or
Information about your internet connection, the equipment you use to access the Website, and usage details.
We collect this information:
Directly from you when you provide it to us.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
From third parties, for example, our business partners.
We also collect the IP address of the user's electronic device with which the user visits the site as well as the date and time of the request made by the user.
This policy applies to information we collect:
On the Website, including information you provide to us.
In email, text, and other electronic messages between you and the Website.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
Through mobile and desktop applications you download from the Website, which provide dedicated non-browser-based interaction between you and the Website.
From third parties, for example, our business partners. We collect this information when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by:
Us offline or through any other means, including on any other website operated by Company or any third party; or
Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the Website, or to alter your choices under our Cookies policy. This policy may change from time to time (see Changes to Our Privacy Policy). Please check the policy periodically for updates.
Purpose of the Data Collected
We use the data collected to:
▪ Respond to user contact / information requests: responding to user requests and improving the quality of our site and the services offered. The legal basis is user consent.
▪ Management of subscriptions, mailings and unsubscriptions to the newsletter: to implement a communication on our news / inform about events / commercial promotions. The legal basis is legitimate business interests.
▪ Online purchase, creation of customer account: to be able to honor orders and ensure the delivery of products. The legal basis is legitimate business interests.
▪ Response and management of membership requests: to respond to and manage membership requests, develop the number of members. The legal basis is user consent and legitimate business interests.
You can object, at any time, to the processing of your personal data collected by sending an email to admin@anvichar.com.
When completing forms with information, you will be informed if certain data must be filled in or if they are optional. The data identified by an asterisk in the collection form are mandatory. Otherwise, the execution of your request may be restricted.
Users Under Legal Age
The Website is not intended for anyone under the legal age to purchase alcoholic beverages in the country from which the Website is accessed. No one under this legal age may provide any information to or on the Website. We do not knowingly collect personal information from anyone under the legal age to purchase alcoholic beverages. If you are under the legal age to purchase alcoholic beverages, do not use or provide any information on the Website or on or through any of its features. If we learn we have collected or received personal information from anyone under the legal age to purchase alcoholic beverages, we will delete that information. If you believe we might have any information from or about someone under the legal age to purchase alcoholic beverages, please contact us at:
31103 Rancho Viejo Road, Suite D2177 San Juan Capistrano, CA 92675 admin@anvichar.com
California residents may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights below for more information. The rights of French residents also is addressed below.
Information We Collect Through Automatic Data Collection Technologies.
As you navigate through and interact with the Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Details of your visits to the Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser, or through your response to our Cookie Policy pop-up.
Flash Cookies. Certain features of the Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on the Website. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
Web Beacons. Pages of the Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
We work with Commerce7 to manage and fulfill online orders in the United States.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
To present the Website and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your account, including expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to the Website or any products or services we offer or provide though it.
To allow you to participate in interactive features on the Website.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
We may also use your information to contact you about goods and services that may be of interest to you. For more information, see Choices About How We Use and Disclose Your Information.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about the Website users is among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
We may also disclose your personal information:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms of Use or Terms and Conditions of Sale and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our customers, us, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Your response to our Cookies Policy also will affect the information gathered concerning your use of the Website. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of the Website may then be inaccessible or not function properly.
Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, your response to our Cookies Policy will be respected.
Promotional Offers from Us. If you do not wish to have your contact information used by us to promote our own products or services, your response to our Cookies Policy will be respected.
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, your response to our Cookies Policy will be respected.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: admin@anvichar.com.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Any payment transactions will be encrypted using SSL technology.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Data Retention Period
The data will not be kept beyond the time strictly necessary for the purposes identified in the Privacy Policy, and in accordance with applicable laws.
The data used for the purposes of the online contact form are kept for the duration of the processing of the request.
Newsletter subscription data is kept for the duration of the newsletter subscription.
Online purchase data is kept for the duration of the commercial transaction and up to three (3) years after the last exchange with the customer.
Membership management data is kept for the registration/membership period and until the user unsubscribes.
The data collected as part of the sales process are not kept more than three (3) years after our last exchange with the user.
Your data is deleted when the retention periods expire. However, they may be archived beyond the durations provided for the purposes of the research, and as legally required.
Your California Privacy Rights
Effective Date: August 3, 2022
Last Updated on: August 3, 2022
This Privacy Policy for California Residents supplements the information contained in our Privacy Policy (above) and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Policy.
Information We Collect
Our Website collects information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”). Personal information does not include:
Publicly available information from government records.
Deidentified or aggregated consumer information.
In particular, upon consent, our Website has collected the following categories of personal information from consumers within the last twelve (12) months:
Our Website obtains the categories of personal information listed above from the following categories of sources:
Directly from you. For example, from forms you complete or products and services you purchase.
Indirectly from you. For example, from observing your actions on our Website.
Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following purposes:
To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
To provide, support, personalize, and develop our Website, products, and services.
To create, maintain, customize, and secure your account with us.
To process your requests, purchases, transactions, and payments and prevent transactional fraud.
To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
To personalize your view of the Website, tailoring your experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through the Website, third-party sites, and via email or text message (with your consent).
To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to you when collecting your personal information or as otherwise set forth in the CCPA.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our consumers is among the assets transferred.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may share your personal information by disclosing it to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, Company has disclosed personal information for a business purpose to the categories of third parties indicated in the chart below.
We do not sell personal information.
Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Right to Know and Data Portability
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (the “right to know”). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will disclose to you:
The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting or selling that personal information.
The categories of third parties with whom we share that personal information.
If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
sales, identifying the personal information categories that each category of recipient purchased; and
disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
The specific pieces of personal information we collected about you (also called a data portability request).
Right to Delete
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
We will delete or deidentify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.
Exercising Your Rights to Know or Delete
To exercise your rights to know or delete described above, please submit a request by emailing us at admin@anvichar.com.
Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information.
You may only submit a request to know twice within a 12-month period. Your request to know or delete must:
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include:
Your mailing address
Order history
Birth date
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
You do not need to create an account with us to submit a request to know or delete.
We will only use personal information provided in the request to verify the requestor’s identity or authority to make it.
For instructions on exercising your sale opt-out or opt-in rights, see Personal Information Sales Rights.
Response Timing and Format
We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact us again at admin@anvichar.com.
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Personal Information Sales Rights
If you are age 16 or older, you have the right to direct us to not sell your personal information at any time (the “right to opt-out”). We do not sell the personal information of consumers we actually know are less than 16 years old. Consumers who opt-in to personal information sales may opt-out of future sales at any time.
To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link:
Do Not Sell My Personal Information
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by emailing us at admon@anvichar.com.
You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time. We do not currently offer any financial incentives.
Rights of French Website Users
Residents of France who use the Website have the following rights :
• Right of access: this right allows you to question Château d'Anvichar SAS in order to know if it holds personal data concerning you and to obtain communication about that data.
• Right of rectification: this right allows you to ask Château d'Anvichar SAS to rectify and update personal data concerning you when they are inaccurate or incomplete.
• Right to object: this right makes it possible to oppose at any time the processing of personal data carried out by Château d'Anvichar SAS based on legitimate interests. By way of illustration, it allows you to unsubscribe from a newsletter to which you previously subscribed.
• Right to erasure: this right makes it possible to have your personal data erased, under circumstances identified by regulation. These regulations may povide Château d'Anvichar SAS grounds for continued processing of that data.
• Right to restriction of processing: this right allows Château d'Anvichar SAS to be asked to temporarily suspend the use of personal data, under circumstances identified by regulation.
To exercise these rights, you can contact us at the following address: admin@anvichar.com.
If the user has one or more complaints relating to the processing of the user’s personal data by Château d'Anvichar SAS or if the user believes that the latter does not its obligations in terms of protection of personal data, the user may, after contacting Château d'Anvichar SAS, file a complaint with the CNIL (https://www.cnil.fr/fr/plaintes).
To find out more, we invite you to consult the sheet made available by the CNIL, "The rights to control your personal data" (https://www.cnil.fr/fr/les-droits-pour-maitriser-vos-donnees-personnelles).
Changes to Our Privacy Policy
We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated notice on the Website and update the notice’s effective date.
Contact Information
If you have any questions or comments about this notice, the ways in which We collect and use your information described here, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
31103 Rancho Viejo Road, Suite D2177San Juan Capistrano, CA 92675
admin@anvichar.com
If you need to access this Policy in an alternative format due to having a disability, please contact us as set forth above.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.